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FAQ

Garage Door Questions, Answered

Plain answers to common garage door and garage floor questions.

What areas do you serve?+

We are based in Nebraska City, NE and serve more than 60 towns across southeast Nebraska and southwest Iowa, including Omaha, Lincoln, Bellevue, Council Bluffs and the small towns in between.

Are you open 24/7?+

Yes. We answer 24/7 and emergency service is available. Tell us where you are and we'll give you an honest arrival time on the phone.

Do you work on commercial doors?+

Yes. We service and install commercial doors and openers for shops, barns and businesses.

My garage door spring broke with a loud bang. What do I do?+

A broken spring means the door will not lift safely. Do not try to adjust or remove torsion springs yourself. Call or text us and we'll replace the spring and balance the door.

My door won't close. What could it be?+

Often a blocked or misaligned safety sensor, a bent track, or a worn roller binding up. We check sensors and tracks first.

My opener is dead. What should I check?+

Check the outlet and the GFCI first. If power is fine, it may be the opener logic board or motor. If the wall button works but remotes don't, it is usually the remotes or receiver.

Do you install new garage doors?+

Yes. We install and replace residential and commercial doors and get them running smooth.

What is an epoxy garage floor?+

An epoxy floor is a coating sealed to the concrete that wipes clean and finishes the garage. We prep, patch and coat residential and commercial floors.

How do I know if my door is off track?+

A roller jumped the track, often from an impact or a worn roller. Running it like that bends the track and damages more parts. Stop using it and call.

Do you offer maintenance?+

Yes. We lube moving parts, check balance and tighten hardware before small problems turn big.

Can I book online?+

Yes. Use the Book Online button anywhere on the site to pick a time.

Who answers the phone?+

The owner. No call center. The person who answers is the person who knows the work.

Do you do epoxy floors for businesses?+

Yes. We coat residential and commercial floors.

Will you test the door before you leave?+

Yes. We test the door before we leave your driveway.

How do I get an honest arrival time?+

Call or text us. We answer 24/7 and give you an honest arrival time on the phone.

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(402) 209-1525

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